1.About Chitra Tap
ChitraTech ("ChitraTech", "we", "us", or "our") respects your privacy and is committed to protecting the information you provide when using our websites, products, platforms, and services.
Chitra Tap is a product of ChitraTech. This Privacy Policy explains how ChitraTech collects, uses, stores, and protects information in connection with Chitra Tap and related services.
By accessing or using Chitra Tap, creating an account, purchasing a Chitra Tap product, or using any related service, you acknowledge this Privacy Policy.
Chitra Tap is a digital business product developed and operated by ChitraTech. It may provide businesses with NFC and QR-enabled physical products connected to digital business profiles.
Depending on the features available, Chitra Tap may allow businesses to display information such as:
- Business name
- Business description
- Contact information
- Business address
- Website
- Social media links
- Business hours
- Map/location
- Business reviews and ratings
- Images and logos
- Payment or booking links
- Other business information
2.Information We Collect
Depending on how you use Chitra Tap, we may collect the following types of information.
2.1.Account Information
When you create an account, we may collect:
- Full name
- Business or company name
- Email address
- Phone number
- Login credentials
- Account preferences
- Information you voluntarily provide
2.2.Business Information
If you create a Chitra Tap business profile, you may provide:
- Business name
- Business category
- Business description
- Business address
- Phone number
- Email address
- Website
- Social media profiles
- Business hours
- Logo
- Images
- Map/location information
- Review or rating information
- Payment links
- Booking links
- Other information you choose to publish
You are responsible for ensuring that information you provide is accurate and that you have the right to use any content you upload.
2.3.Payment Information
When you purchase a product or service, payment information may be processed through third-party payment providers.
Depending on the payment method, ChitraTech may receive limited payment-related information necessary to confirm and manage your transaction.
We do not intentionally store complete card credentials when payment processing is handled by an external payment provider.
2.4.Automatically Collected Information
When you visit or use our services, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location information
- Pages visited
- Date and time of access
- Referral information
- Device and browser information
- Service usage information
- Error and diagnostic information
2.5.QR Scans and NFC Taps
Chitra Tap uses QR codes and NFC technology to connect physical products with digital business profiles.
When someone scans a QR code or taps an NFC-enabled Chitra Tap product, we may collect limited technical information such as:
- Date and time of interaction
- Device or browser information
- Approximate geographic information where technically available
- The Chitra Tap profile accessed
- Basic usage and performance information
We do not intentionally use a QR scan or NFC tap to identify an individual person unless that person voluntarily provides identifying information.
3.How We Use Information
ChitraTech may use collected information to:
- Create and manage user accounts
- Create and operate digital business profiles
- Process orders and payments
- Provide Chitra Tap products
- Configure QR codes and NFC products
- Provide customer support
- Communicate with customers
- Maintain and improve our platform
- Monitor service performance
- Provide analytics
- Detect and prevent fraud or abuse
- Maintain platform security
- Improve products and features
- Troubleshoot technical issues
- Comply with applicable laws and legal requirements
4.Public Business Information
Chitra Tap allows businesses to publish information that may be publicly accessible.
Information intentionally published by a business owner may be visible to anyone who accesses that business's Chitra Tap profile.
This may include:
- Business name
- Business address
- Phone number
- Email address
- Website
- Social media links
- Business hours
- Images
- Business description
- Maps
- Reviews or ratings
Business owners should not publish sensitive personal information that they do not want publicly available.
5.Third-Party Services
Chitra Tap may integrate with or link to third-party services, including:
- Google Maps
- Google Business services
- Social media platforms
- Payment providers
- Hosting providers
- Cloud infrastructure
- Analytics services
- Authentication services
- Other external platforms
Third-party services operate under their own terms and privacy policies.
ChitraTech does not control the privacy practices of third-party services.
6.Google Maps, Reviews and Ratings
Chitra Tap may display business information, maps, reviews, ratings, or other information obtained from third-party platforms where permitted.
Information obtained from Google or other third-party platforms remains subject to the applicable third party's terms and policies.
ChitraTech does not claim ownership of third-party reviews, ratings, trademarks, logos, or other third-party content.
ChitraTech does not intentionally create or fabricate third-party customer reviews or ratings.
9.Business Owner Responsibility
If you use Chitra Tap to collect, publish, or manage information about your customers, employees, clients, or other individuals, you are responsible for ensuring that your use of such information complies with applicable laws.
ChitraTech provides the technology platform but does not control what information a business owner chooses to publish.
10.Data Security
ChitraTech takes reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet service, website, server, database, or electronic transmission can be guaranteed to be completely secure.
You are responsible for maintaining the security of your account credentials and should notify us if you believe your account has been compromised.
11.Data Retention
We may retain information for as long as reasonably necessary to:
- Provide our services
- Maintain accounts
- Process transactions
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Prevent fraud and abuse
- Enforce our agreements
- Maintain legitimate business records
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
12.Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about personal data we hold
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw certain consents
- Ask how your information is being used
- Contact us regarding privacy concerns
Certain information may need to be retained where required by law or necessary for legitimate business purposes.
13.Children's Privacy
Chitra Tap is primarily intended for businesses and general users.
We do not knowingly collect children's personal information where such collection is prohibited by applicable law.
If you believe a child has provided personal information to ChitraTech improperly, please contact us.
14.External Links
Chitra Tap profiles may contain links to websites, social media platforms, maps, payment services, and other third-party websites.
ChitraTech is not responsible for the privacy practices, security, content, or policies of external services.
You should review the privacy policies of third-party services before using them.
15.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
When changes are made, we may update the "Last Updated" date and provide additional notice where appropriate.
Your continued use of Chitra Tap after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by applicable law.
16.Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
ChitraTech
Chitra Tap Product Support
Email: info@chitratech.com.np
Phone: +977 971-2039906
Address: Budhanilakantha-12, Kapan Kharibot, Kathmandu, Nepal
17.Governing Law
This Privacy Policy shall be interpreted in accordance with the applicable laws of Nepal.
Chitra Tap is a product of ChitraTech.
Questions about this policy? Contact us at info@chitratech.com.np.
